Frequently Asked Questions (FAQ) – Alpianza Car Rental

  1. What is Alpianza Car Rental?
    Alpianza Car Rental is a reputable car rental service that offers a wide selection of vehicles for short-term rentals. Whether for business trips, family vacations, or daily transportation needs, we provide reliable and comfortable cars to suit your requirements.
  2. What types of cars does Alpianza Car Rental offer?
    We have an extensive fleet of vehicles, including economical cars, stylish sedans, spacious SUVs, and practical vans. Our diverse range ensures that you can find the perfect car for any occasion.
  3. What are the requirements to rent a car from Alpianza Car Rental?
    To rent a car from us, you must be at least 23 years old and possess a valid driver’s license. We may also require a credit card for payment and a refundable security deposit.
  4. How can I make a reservation with Alpianza Car Rental?
    Making a reservation is easy! You can book directly through our website or by contacting our friendly customer service team. Provide your rental dates, preferred vehicle type, and driver’s information to secure your booking.
  5. What documents do I need to present when picking up the car?
    Please have your valid driver’s license, credit card in your name for payment, and a form of identification (e.g., passport or national ID) ready for verification during the pick-up process.
  6. Can I add an additional driver to the rental agreement with Alpianza Car Rental?
    Yes, we allow additional drivers to be added to the rental agreement. Each driver must meet our age and license requirements, and there may be a nominal fee for the additional driver.
  7. Is insurance included in the rental price with Alpianza Car Rental?
    Our rental packages include basic insurance coverage with a deductible. If you wish for extra peace of mind, we offer additional insurance options for your convenience.
  8. What is the payment procedure with Alpianza Car Rental?
    We offer flexible payment terms to suit your needs. A portion of the rental fee is usually required as an upfront payment at the time of booking, while the remaining balance can be settled upon vehicle pick-up. Payments can be made through credit/debit cards, bank transfers, or cash.
  9. What if the rental car sustains damage during the rental period?
    In the unlikely event of damage to the rental car, please contact our customer service immediately. We will provide guidance on insurance claims and repair processes.
  10. Can I return the rental car after-hours with Alpianza Car Rental?
    Yes, we offer after-hours drop-off services for your convenience. Please follow our instructions for returning the vehicle and keys safely.

We hope these FAQs address your queries, but feel free to reach out to Alpianza Car Rental for any further assistance or clarification. We’re here to provide you with exceptional car rental services for a memorable and enjoyable journey!